Cancellation Policy

Please note:
  • In case of cancellation before the program begins, we refund your payment less a €50.00 administration fee. If you have paid a discounted fee, 20% of this discounted fee is non-refundable.
  • You will be responsible for any bank charges associated with your refund.
  • If you decide to stop the program once the program has started, no refund will be given.
  • Please read the special cancellation and refund policies below for exceptions to this policy

We reserve the right to alter the scheduled program of courses or their location at any time. All participants will be given due notice and the option to cancel with a full refund.

Specific Cancellation Policies:

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  • Individual Sessions

    • If you are unable to attend or need to reschedule your session, please give us 48 hours notice.
    • In case of cancellation, we will refund your payment less a €25.00 administration fee. If you have paid a discounted fee, 20% of this discounted fee is non-refundable. You will be responsible for any bank charges associated with your refund.
    • If you miss your session, you will be charged for the full price of the session.

  • Humaniversity Trainings

    Therapist Training, Encounter Training, Sexuality Training and Personal Education Course

    • Each training year has two payment terms. The first term is due before the first day of the training year, and the second term is due 60 days thereafter. (See exception below for Therapist Training)
    • In case of cancellation before the training starts, we refund your payment less a €50.00 administration fee. If you have paid a discounted fee, 20% of this discounted fee is non-refundable. You will be responsible for any bank charges associated with your refund.
    • If you decide to stop the training once the training has started, no refund will be given.
    • The replacement fee for missed workshops and tutorials is the full price of the individual workshop or tutorial day. If you present a signed note from your physician, the replacement fee is €85.00. (See exception below for PEC)

    For Therapist Training Only

    • If you begin Level I or Level II with participation in the WOW, 70% of the fee for the training year must be paid before commencing the training, and the remaining 30% must be paid before the start of the first weekend group.

    For Personal Education Course (PEC) Only

    • The PEC is designed to be a flexible course and has no replacement fees. In consultation with your course counselor, you may replace the workshops of the PEC with other workshops that we offer.

  • Humaniversity Addiction Program Intensive (HAPI)

    • The fee for each month is due at the beginning of the month and is non-refundable. If you leave during the month, there is no refund.
    • In case of cancellation before the month begins, we refund your payment  less a €50.00 administration fee. If you have paid a discounted fee, 20% of this discounted fee is non-refundable. You will be responsible for any bank charges associated with your refund.

  • Wellness Weeks

    • Payment of 30% of the course fee is due at time of booking to confirm your reservation. This payment is non-refundable.
    • In the case of cancellation before the beginning of the program, we will refund your payment less the 30% deposit and a €50.00 administration fee. You will be responsible for any bank charges associated with your refund.

  • Tan-Ju Program

    • In case of cancellation before the program starts, we refund your payment less a €50.00 administration fee. If you have paid a discounted fee, 20% of this discounted fee is non-refundable. You will be responsible for any bank charges associated with your refund.
    • We offer a try-out period for all participants during the first three days of your program. If you decide to stop the program during this time, we will charge you the day price times the number of days attended. You will then receive a refund for the balance of your payment less a €50.00 administration fee. You will be responsible for any bank charges associated with your refund.

  • One-Year Intensive

    • Each training year has two payment terms. The first term is due before the first day of the training year, and the second term is due 60 days thereafter.
    • In case of cancellation before the program starts, we refund your payment less a €50.00 administration fee. You will be responsible for any bank charges associated with your refund.
    • If you decide to stop the program once the program has started, no refund will be given.
    • In the case of interruptions to the program, you will change to the quarterly module plan and payment structure.

    One-Year Intensive (Payment in Quarterly Modules)

    • The program has 4 quarterly payments, each due at the beginning of every module.
    • In case of cancellation before the program starts, we refund your payment less a €50.00 administration fee. If you have paid a discounted fee, 20% of this discounted fee is non-refundable. You will be responsible for any bank charges associated with your refund.
    • If you decide to stop the program once the program has started, no refund will be given.
    • In the case of interruptions to the program, due to staff advice, financial or medical reasons the program will be extended by the number of days that you were out.